Mamaland Africa Safari (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains how we handle the data of visitors, clients, and partners who interact with our website and services.

Information We Collect

We may collect the following types of information when you interact with us:

• Personal Information: Name, email address, phone number, passport details (for permits), and payment details when booking a safari.
• Travel Preferences: Special requests, dietary preferences, and other personal preferences to enhance your experience.
• Usage Data: Information about your device, browser, and interactions with our website to improve user experience.

2. How We Use Your Information

We use your information for the following purposes:

• To process bookings, reservations, and payments.
• To communicate with you about your safari itinerary, updates, and customer support.
• To comply with legal and regulatory requirements.
• To improve our website, services, and customer experience.
• To send promotional offers and newsletters (only with your consent).

3. Data Protection & Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We use secure payment processing and encrypted data storage to ensure confidentiality.

4. Data Sharing & Third Parties

We do not sell or rent your personal information. However, we may share your data with:

• Tour Operators & Service Providers: To facilitate your safari experience (hotels, transportation services, national park authorities).
• Legal Authorities: If required by law or to protect our rights and property.

5. Your Rights & Choices

You have the right to:

• Request access to or deletion of your personal data.
• Opt out of receiving promotional emails.
• Correct or update your personal information.

To exercise your rights, contact us at info@mamalandafricasafari.com.

6. Cookies & Tracking Technologies

We use cookies to enhance website functionality and user experience. You can adjust your browser settings to refuse cookies, but this may affect site performance.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Terms & Conditions

1. Booking & Payment

• A deposit is required to confirm your safari booking, with the balance due before departure.
• Payment methods include bank transfers, credit/debit cards, and other agreed options.
• Cancellations and refunds are subject to our cancellation policy, provided at the time of booking.

2. Safari Itineraries & Changes

• Mamaland Africa Safari reserves the right to modify itineraries due to weather conditions, safety concerns, or park regulations.
• Any changes will be communicated in advance, and alternative arrangements will be made when possible.

3. Travel Documents & Health Requirements

• Clients must ensure they have valid passports, visas, and travel insurance.
• It is the client’s responsibility to check vaccination and health requirements for their destination.

4. Liability & Responsibility

• While we take every precaution for your safety, Mamaland Africa Safari is not liable for personal injury, loss, or damage during your trip.
• Clients are encouraged to have personal travel insurance covering medical emergencies, trip cancellations, and lost property.

5. Code of Conduct

• Clients must respect local customs, wildlife, and the environment.
• Mamaland Africa Safari reserves the right to remove clients who engage in illegal or inappropriate behavior.

6. Force Majeure

• We are not responsible for delays or cancellations due to unforeseen circumstances such as natural disasters, political instability, or pandemics.

7. Contact Information